Silver Jewellery Online,Beaded Bracelets, Designer Earrings|FAQ

Q1	What is your return policy?

We want our customers to be satisfied with their purchase. For any reason if you are unhappy with your selection, you can return or exchange within 15 days from the date the jewelry is received. Jewelry should be not be used or damaged. Shipping charges are non-refundable. Please send us an email info@meghandesigns.com for your Return Authorization Number.

Q2	How are the credit card payment processed?

All credit card transactions on this site are processed using PayPal, a secure online payment gateway, which encrypts your card details in a secure host environment. Meghna Designs does not hold your credit card details on the website.

Your credit card will be charged for the transaction after the following is complete; verification of your credit card details, receipt of credit authorization, confirmation of product availability, preparation of your order to be shipped and shipping verification. Your credit card is not charged at the time you submit your order.

Meghna Designs charges state, local and county taxes to Illinois residents on online transactions, as required by law.

Q3	What is your Shipping and Handling Charges?

Please allow 3 - 5 weeks to deliver the product since it's handcrafted. A flat shipping and handling fee of $4.99 is placed on all domestic US orders. Orders are shipped via USPS Priority Mail and should arrive in approximately 2-4 business days from the date it's shipped. A tracking number is provided. For all international orders, the fee is $15.

Q4	Are all the products available once you place the order?

Meghna Designs makes best efforts to keep our online store updated with current inventory, but given the nature of demand, many times quantities will be limited or sold out before the website reflects this status.

For out of stock items, the delivery time is 3 - 5 weeks. Your credit card is not charged until the product is ready to be delivered. We will contact you via e-mail provided by you during checkout.

Q5	What is your privacy policy?

Meghna Designs respects your privacy and protects your personal information. Any information provided to us on our website is not shared with any third party.

Q6	How do I care for my jewelry?

All jewelry is handcrafted by fine artisans and should be handled with care. For all wood and resin jewelry avoid excessive force as there are chances of cracking and breaking the jewelry. If the jewelry is dropped by accident, we will not accept any returns.

To maintain the shine and luster just wipe clean with cotton cloth.

Q7	Any questions or concerns?

FAQ's